Account Manager
This is an exciting opportunity for the right person. Our design and print services are strong; however, there are many potential customers who would be a great fit, but we’re not on their radar.
We’ve been a little reserved in presenting our wares. But what great wares they are. We have the best print and finishing kit in the hands of an expert team of specialists. We are a digital business but with a highly personal approach.
Customers value the know how they can tap into for advice, whether design, materials, finishes or sustainability. They can also rely on us to pull out all the stops when the need is pressing. The market for print has changed in recent times, but there’s plenty to go at and new pockets of growth, particularly at the quality end of things, which is where Orphans operates.
As this is a new role, we’re looking to mould around the right person. You don’t need to have a lifetime experience in print, more a natural empathy for customer requirements and an appetite to explore the many different printing, material and finishing options we can create. Could be full-time or part-time. If you own a car, that might be helpful. If you are thinking ‘I’m an energetic bundle of positivity’, then please tell us more.
Role and responsibilities
- Primary contact for new enquiries
- Understand our printing and finishing capabilities so you can guide customers
- Build knowledge of papers and sustainability options
- Build relationships with existing customers and follow up new opportunities
- Be proactive to attract new clients
- Utilise our cloud-based customer and quoting system
The right person
- Approachable and friendly personality
- Experience and confidence in communicating with customers of different scales and levels
- Interest in gaining good knowledge of print and materials
- Good written and numeracy skills
- Strong team skills with a can-do attitude
- Largely office-based role
- Previous social media / digital marketing experience an advantage
- Have a full driving licence and, ideally, your own car
Salary late £20k to early £30k. Plenty of scope to grow.